CIOs are urged to adapt to ‘hyperconnectivity' in enterprises in a recent article by Ross O. Storey in the Asian edition of CIO. This article was based on a report commissioned by Nortel and researched by IDC.
The article in CIO Asia - states that Instant messaging (IM) is set to overtake e-mail as the preferred form of business communication by the second half of 2010.
The IDC report can be read in full on Nortel's website.